Frequently Asked Questions
Everything you need to know about bringing our illustrations and home goods into your space.
Where does ALL THE WAYS TO SAY / USA ship from?
All orders placed on our USA store are processed and shipped directly from our domestic fulfillment center to ensure the fastest delivery times for our North American customers.
What is your return policy for home decor and stationery?
We want you to love your purchase. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund, excluding shipping costs.
Are your paper products sustainably sourced?
Yes, environmental consciousness is at our core. All our greeting cards, prints, and planners are printed on FSC-certified paper and packaged in eco-friendly materials whenever possible.
How can I track my order?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking link. Please allow up to 24 hours for the tracking information to update.
Do you offer wholesale opportunities for US retailers?
We love partnering with boutiques and shops! Please contact our sales team via the wholesale portal on our website to apply for a stockist account.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as modern payment solutions like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.